Privacy Policy Overview

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This Privacy Policy outlines how we handle any personal data you provide while using our website. It is intended for general visitors; if you become a client, we process additional personal data and address a wider range of privacy concerns, which you will be informed about during the onboarding process.

Personal Data You Provide

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Your privacy is paramount to us. By submitting personal details, such as your name and email address, through our website forms, you consent to us reaching out to you regarding the information you've shared.

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Some forms may also include an option to join our mailing list. This is an opt-in feature, and your personal information will only be used by us. All communications will include an option to unsubscribe.

 

How We Use Your Personal Data

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We utilise the information you provide to:

• Communicate with you: We respond to inquiries using your contact details, such as email or phone number.

• Enhance our operations: We gather feedback to improve our services.

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Legal Basis for Processing Your Personal Data

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Under the UK General Data Protection Regulation (UK GDPR), we are required to specify the legal grounds for processing your personal data. We rely on “consent” for sending newsletters (you will only receive these if you have explicitly opted in) and “legitimate interest” for other forms of communication (e.g., responding to your inquiries).

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Data Retention Period

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We retain personal data for a maximum of 90 days, after which it will be automatically deleted.

Data Transfer.

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Occasionally, we may share your personal information, such as your name and email, with third-party services for sending newsletters and communications. Transfers to countries outside the UK are permissible under UK GDPR, provided they meet adequacy standards or have appropriate safeguards, such as Standard Contractual Clauses (SCCs), which cover services like Gmail, Dropbox, and Mailchimp.

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Questions or Complaints

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If you have any questions or complaints, we encourage you to contact us directly using the details available on our website. For further information about your privacy rights, you can refer to the Information Commissioner's Office (ICO).

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